СÀ¶ÊÓƵ

Your Rights

As a financial aid recipient, you have a right to:

• Receive courteous service from the financial aid staff
• Be provided timely and accurate service
• Be provided information about your financial aid application
• Confidentiality concerning your application as guaranteed in the Federal Right and Privacy Act (FERPA)

Your Responsibilities

As a financial aid recipient, you have the responsibility to:

• Supplying complete and accurate information on which we base your eligibility for aid. If circumstances change, students must inform the financial aid office.
• Update information on your FAFSA.
• before you receive your first loan disbursement
• Use the aid offered for educationally related expenses.
• Reporting and updating mail and email addresses.
• Reporting third party benefits such as VA or outside scholarships.
• Understanding СÀ¶ÊÓƵ's Satisfactory Academic Progress Policy and maintaining Satisfactory Academic Progress.
• Interacting with the financial aid office staff in a courteous manner.
• Reading the contents of the СÀ¶ÊÓƵ's financial aid website and following instructions for aid acceptance, loan entrance counseling, and loan promissory notes.
• about loan repayment when you graduate or leave the university.
• Repay any loan you receive.
• Understand that if you receive a full scholarship (from СÀ¶ÊÓƵ or outside sponsorships), you will be limited to direct costs and your JU award will be reduced and/or eliminated by any state, federal or outside gift aid you receive.
• Understand that changes in enrollment (up or down) can affect your financial aid eligibility. You should consult with a financial aid counselor before making any changes to your enrollment.

Our Responsibilities

As a participant in the Federal Direct Loan Program, СÀ¶ÊÓƵ processes federal loans directly through the federal government. СÀ¶ÊÓƵ is committed to the following best practices with respect to private loans:

• The University will not enter into any revenue-sharing arrangement with any lender.
• The University and its employees whose work relates to financial aid will not solicit any gift and will not accept any gift of more than a de minimus value from student loan companies, guaranty agencies, or loan servicers.
• The University will not assign a borrower's loan to a particular lender or refuse or delay certification of a loan based on a borrower's selection of a lender or servicer.
• The University will not request or accept from any lender an offer for student loan funds, including funds for an opportunity pool loan, in exchange for a promise of a certain number of loans or a specified loan volume.
• The University will not allow employees of student loan companies to staff its Financial Aid office or to answer student or parent calls.
• University employees whose work relates to financial aid will not accept any fee, stipend, honorarium, or other payment to consult for or provide services to a lender guaranty agency or loan servicer.
• University employees whose work relates to financial aid may serve on an advisory board, commission, or group established by a lender, guarantor, or group of lenders or guarantors. University employees who serve on an advisory board, commission, or group established by a lender, guarantor, or group of lenders or guarantors will not accept anything of value (other than reimbursement for reasonable expenses) for such service.